This privacy policy explains how we use any personal information we collect about you when you use this website.

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What information do we collect about you?

We collect information about you when you place an order for products or services. Website usage information is collected using cookies. 

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How will we use the information about you?

We collect information about you to process your order, manage your account and, if you agree, to email you about other products and services we think may be of interest to you. This information will be stored securely in our systems, and you have the right to review or update your data or have it removed at any time.

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We use your information collected from the website to personalise your repeat visits to our website and anonymised IP address to understand our customer base. (the last digit of your IP is set to 0)

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Data within the CRM

All customer and individual contact data is regularly reviewed.

Specific stored data would be the company name, the contact name with email address, phone number and physical address, as well as sales information such as notes from calls or emails.

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CRM hosting

The account and individual contact data of all of our customers is stored within a UK-based, cloud-hosted CRM package.

Cygenta are confident they provide an appropriate level of privacy and protection for our customers.

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On our website

The public-facing website is hosted at a reputable provider (Wix).

Data to and from the website server is encrypted, and can only be accessed by specific people within Cygenta Ltd.

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Finance

Account and individual data is stored within UK-based cloud-hosted systems and can only be accessed by the appropriate finance employees.

Data in the finance system would contain the company name and address, and the individual contact name, address, email address and phone number.

We do not store credit card information.

 

Emails

The email system is kept in a reputable cloud-based service provider, and is protected using the technologies mentioned

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Cookies

Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the website and to compile statistical reports on website activity.

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For further information visit www.aboutcookies.org  or www.allaboutcookies.org.

You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser. However in a few cases some of our website features may not function as a result.

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Other websites

Our website contains links to other websites. This privacy policy only applies to this website so when you link to other websites you should read their own privacy policies.

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Changes to our privacy policy

We keep our privacy policy under regular review and we will place any updates on this web page. This privacy policy was last updated on 23rd August 2019.

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How to contact us

Please contact us if you have any questions about our privacy policy or information we hold about you:

• By emailing us at info@cygenta.co.uk