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  • Jessica Barker

Empower People, Improve Culture

People are at the heart of cybersecurity and your cybersecurity culture has a huge impact on your security posture. How do you meet the challenge of taking a positive approach to people and building a healthy culture?

Central to this is encouraging people to actively engage in cybersecurity, to understand that it is a core part of being a professional and to feel rewarded and empowered by your organisational approach to cybersecurity - not scared and undermined.

If you want to positively influence your cybersecurity culture, a once-a-year, tick-box e-learning module is not going to cut it. Instead, you need an approach that will enable individuals to take control of their learning and development, allowing them to pick the training which interests them and engaging them in learning that is insightful, interesting and interactive.

How do we empower our team at Cygenta? We use our own cultural gap analysis platform, C-gap. We understand that it's important to allow individuals to take control of their learning, which is why C-gap empowers people to actively engage in cybersecurity and supports cultural change within the organisation.

C-gap is not just an online training platform, and it is not just a phishing platform, it is so much more. People start their C-gap journey by completing a cyber survey, which helps the platform to understand an individual’s starting base knowledge and determine their cyber risk score. C-gap continuously supplies live notifications of breached identities known as cyber exposures. From there, targeted training courses and targeted progressive simulated phishing emails and SMS messages are pushed out. There are pre-made phishing templates in the platform or you can create your own; the complexity and frequency of these can be determined by an individual’s cyber risk score.

Our targeted training includes mandatory pathways as well as optional courses that individuals will be recommended. The training includes Cybersecurity Awareness and our How a Hack Works series, each with courses, hacking demonstrations and video content, as well as optional pathways including Kidsplanation and In Focus courses which includes detailed modules on key cybersecurity topics.

Those using C-gap have the opportunity to improve their cyber risk score by using the report a phish function, incident reporting, enrolling in additional courses and keeping up-to-date with the latest cyber news. Rewards are a positive way of encouraging individuals to reduce their cyber risk score and develop their knowledge further.

By enabling individuals to determine their own cybersecurity knowledge growth you will encourage greater interaction, heighten engagement and positively influence your security culture. You will also have a rich set of metrics to report to the board, showing progress over time and how certain initiatives - like Cyber Security Awareness Month - has influenced the cyber risk score of individuals, teams and the organisation as a whole.

If you would like to learn more about C-gap, or arrange a demo to see what it's all about, don't hesitate to get in touch.

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